Product Manager
Product Design Strategy Leader |Ux Manager | Portfolio/Program Manager | Scrum Master
I am a master of healthy Agile teams working in the Search/SEO/Knowledge Graph, AIML, Learning, and Blockchain ecosystems. After graduating with an MBA in Finance/Entrepreneurship—my passion for team building, establishing Agile processes, and collaborating with enterprise-wide innovation groups is my focus. I bring order to chaos and an innovative product vision.
Experience: 8 years
Yearly salary: $300,000
Hourly rate: $210
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience
Senior Digital Product Owner
Innovation Factory Edward Jones 2022 - 2023
Digital Client Onboarding Lead (DCO). Integration SME Salesforce, Money Guide Pro, bespoke Financial Platform. End-to-end liaison from DCO, Life Planning, My Estate Plan. Influence Design, Product, Engineering, Leadership to produce future-forward Human-Centered Design. Utilize Mobile, UX, and Product Standards to lead Design Teams for holistic financial wellness. Created ESG Reports for EJ branches.
Bank UX Lead Program Manager
USAA 2021 - 2022
Strategy UX Lead for Bank Design Teams. Craft Strategy from UX Research through hand-off to Development.
Senior Product Manager
Dell Technologies 2019 - 2021
Managed Digital Strategy/Ceremonies for Enterprise Knowledge Graph [Taxonomy, Ontology, Natural Language Processing (NLP)], AI/ML, SEO, Search, Account Hierarchy, Centralized Contacts. Lead eSupport Digital Channel Self Support & Automation. Scrum Master IT/eServices/UX/Dev/Engineering/Business. Coordinated Epic/Feature/Story Writing, Defects Tracking, Issues Resolution. Managed integration with 4 teams (EMC + Dell). Directed Product team to train LLMs on search criteria to pattern/learn for customer searches.
Senior Creative Producer
USAA 2017 - 2019
Scrum Master/UX Manager Member Financial Forecasting/Mobile Payments/ACH/Deposits/International Wires/AML. Liaison for Development, Engineering, and Program/Business teams. Facilitator: Workshops— synthesized insights from member service representatives & members.
Skills
ai
blockchain
producer
product-lead
product-manager
project-manager
prompt
scrum
english