Customer Support Representative

Dynamic and experienced Customer Solutions Engineer with over 7 years of expertise in providing exceptional support for complex technical issues. Proven track record of managing support tickets, optimizing support processes, and delivering high-quality service in high-volume, mission-critical environments. Skilled in Python scripting, cloud infrastructure, and web/app-related technologies, with strong problem-solving and communication abilities. Adept at collaborating with cross-functional teams and high-profile clients, with a passion for continuous improvement and a deep understanding of digital analytics solutions. Committed to driving excellence in customer success and satisfaction.