Marketer
E X E C U T I V E A S S I S T A N T / S U P E R V I S O R
I am a highly organized and dependable individual who is passionate about achieving and surpassing goals, with a relentless commitment to excellence, adept at fostering collaborative environments that ignite innovation and peak performance. Dedicated to making a positive impact, both professionally and personally, and also ready to inspire your team, exceed expectations, and deliver tangible results. Let's connect and create excellence together.
Experience: 5 years
Yearly salary: $10,000
Hourly rate: $15
Residency: 🇳🇬 Nigeria
Experience
Business Development Manager
Kay-Steph Ltd/Reality 360 2023 - 2023
Providing correct details to customers enquires. Generates daily/weekly performance report to provide insights on service trend analysis from customers and internal perceptive according to CRM. Create and organize tutorial training for new and services of the company. Identifying customers needs and expectations and delivering prompt service. Answering phone calls, responding to emails. Responsible for handling of over 150 Customers’ Enquiries, Complaints andRequests received via Email and Telephone interactions. Ensure that all customers interactions are accurately and timely captured on theCustomer Relationship Manager/Customer Management Systems to ensure thatthe Service Level Agreement is not breached. Ensured that continuous learning and training activities are maintained for all staffs under. Dealing with unhappy customers and offering instant assistance.
POST UNIVERSITY INTERNSHIP (TEAM MEMBER)
National Identity Management Commission (NIMC) 2021 - 2022
Organizing Staff and Policy files of the Commission. Involved in the filing and reverting of file based on request form mails received. Receiving and documentation of mails as well as files. Processing of files in accordance to the minutes stated.
Skills
admin
marketing
english
hausa