Analyst

Business Analyst

a highly accomplished, innovative and competent business analyst with over 2 years of experience leading system implementations and integrations within it consultancyand over 14 years of experience delivering process improvement and working with core banking applications and payment domains within the financial services sector. skilled in facilitating requirement gathering sessions, performing gap analysis, and conducting business process analysis to support the implementation of technology-driven systems and solutions aimed at improving operational efficiency, saving costs and increasing business growth. leverages expertise in using data tools and technologies (power bi, tableau, advanced excel, sql and stata) to provide strategic insights, interpret data and produce detailed visualisation and high-level mi reports. demonstrates the ability to influence and negotiate with senior leaders and stakeholders in the delivery of fit-for-purpose, customer-centric and cost-effective it and business transformation solutions. knowledgeablein waterfall/agile methodologies, scrum frameworks and sdlc.


Experience: 7 years

Yearly salary: $20,000

Hourly rate: $15

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

director
villatechhub&servicesltd,uk
2022 - 2024
steering the organization towards its strategic goals while ensuring compliance with regulations and maintaining the trust of stakeholders. this includes handling leadership roles, in delivering the company’s projects.
business analyst/project manager
tritekconsultingltd,uk
2022 - 2023
leading the ba function in the delivery of multiple bau projects; including the design and delivery of a digital solution which enables parents and graduates to manageand access education slots and related university information.
customer service manager - banking
ecobank nigerialimited
2017 - 2021
facilitated the delivery ofseveral internal projects including the revamp ofthe organisation’s website; ensuring the website was seo optimised.
head fundtransfer - banking
ecobank nigerialimited
2012 - 2017
identifying opportunities to improveoperational efficiencyand reduce costs related to funds transfer processes.
head customerserviceofficer - banking
ecobanknigerialtd (former oceanic bank intl plc)
2007 - 2012
designed and implemented a robust grievance redressal process to effectively address customer complaints and issues.

Skills

analyst
english