Project Manager

Project Manager/Business Analyst Fr/Eng

A highly motivated professional with experience in business consulting, project management, and IT service coordination. Proven ability to lead teams, manage service deliveries, and ensure customer satisfaction. Skilled in stakeholder communication, team coordination, and process improvement. Seized the opportunity to expatriate during the Covid period, seeking personal growth and cultural experiences. Completed courses in investment and gained knowledge of blockchain technology. This time enriched my skills, making me adaptable and well-prepared for dynamic roles. I am versatile and thrive in a stimulating and flexible environment.


Experience: 3 years

Yearly salary: $60,000

Hourly rate: $200

Nationality: 🇧🇪 Belgium

Residency: 🇵🇹 Portugal


Experience

Business Consultant - Service Delivery Coordinator
CGI CONSULTING
2018 - 2019
Managed nonstandard IT requests for the Benulux perimeter. Led service deliveries end-to-end, prioritizing customer satisfaction. Acted as the primary client representative and escalation point. Reported to management on organizational issues and improvements.
Business Consultant - Scrum Master
CGI CONSULTING
2017 - 2018
Scrum Master for a development team responsible for planning, releasing, and supporting all internet and extranet environments and front-end applications. Team management, create a structure for the upcoming requests, and improve team spirit.
Project Employee
SECURITAS
2016 - 2017
Supported key users in implementing a new tool (MAS). Gathered end-user expectations and reported to the project manager. Participated in the test phase and identified improvement areas.

Skills

agile
analyst
blockchain
consulting
finance
fintech
project-manager
research
scrum
english
french