Devops

Developed and maintained scalable applications using Golang, enhancing system performance and reliability. Managed and optimized infrastructure on Google Cloud Platform (GCP) with Kubernetes (K8s), ensuring high availability and scalability. Led efforts to reduce infrastructure costs by optimizing resource usage and implementing cost-saving strategies. Implemented and maintained CI/CD pipelines to streamline development processes and improve deployment efficiency. Implemented, monitored and analyzed system performance metrics, proactively identifying and resolving issues to ensure optimal system health. Collaborated with cross-functional teams to design and implement scalable, reliable, and secure infrastructure solutions.

Managed the company’s IT network direction by directing the networking team, deciding and documenting the network standards and standard equipment. Managed the DevOps and Development Team to ensure the constant availability of CI/CD and infrastructure applications to allow the continuous development of new functionalities. Provided expertise and mentoring to developers about IT infrastructure, programming languages, developing techniques and best practices. Owned the IT infrastructure and maintained it to a high level of security and availability based on SLI/SLO. Responsible for IT compliance, overseeing the company’s Cyber Essentials certification. Planning, creating and maintaining a float of servers deployed across the world, by using VPN connectivity (Wireguard, OpenVPN) and configuration management software (Ansible). Responsible for the Service desk and the Service Desk Team, providing direct support to users for complex issues and providing guidance for Service Desk workers.

Managed the company’s IT network direction by directing the networking team, deciding and documenting the network standards and standard equipment. Worked closely with the development team to ensure the constant availability of CI/CD and infrastructure applications to allow the continuous development of new functionalities. Provided expertise and mentoring to developers about IT infrastructure, programming languages, developing techniques and best practices. Owned the IT infrastructure and maintained it to a high level of security and availability based on SLI/SLO. Responsible for IT compliance, overseeing the company’s Cyber Essentials certification. Planning, creating and maintenance of a float of servers deployed across the world, by using VPN connectivity (Wireguard, OpenVPN) and configuration management software (Ansible). Responsible for the Service desk and the Service Desk Team, providing direct support to users for complex issues and providing guidance for Service Desk workers.

Managed the company’s IT network direction by directing the networking team, deciding and documenting the network standards and standard equipment. Worked closely with the development team to ensure the constant availability of CI/CD and infrastructure applications to allow the continuous development of new functionalities. Provided expertise and mentoring to developers about IT infrastructure, programming languages, developing techniques and best practices. Owned the IT infrastructure and maintained it to a high level of security and availability based on SLI/SLO. Responsible for IT compliance, overseeing the company’s Cyber Essentials certification. Planning, creating and maintenance of a float of servers deployed across the world, by using VPN connectivity (Wireguard, OpenVPN) and configuration management software (Ansible). Responsible for the Service desk and the Service Desk Team, providing direct support to users for complex issues and providing guidance for Service Desk workers.

Working closely with the development team to deliver software as a service, through a combination of continuous deployment and a microservices based architecture. Owning the IT infrastructure, maintaining a high availability service level based on SLOs. Responsible for compliance and certification, overseeing and directing ISO27001, Cyber Essentials and Cyber Essentials Plus Certifications.

Planning, management and distribution of the company IT budget. Overseeing the company IT strategy with particular focus on service continuity, availability and infrastructure scaling. Working closely with support teams, developers and local markets to ensure a smooth progression and application of the company strategies.

Responsible for the management and safekeeping of all company’s root accounts, including the issuing of specific permissions to users as required. Managed and addressed critical IT issues, providing expertise and coordinating IT support teams with external business partners. Managed a large scale infrastructure based on a mixture of on-site and cloud data centre (AWS), providing support, guidance and implementations on a day to day basis. Was involved in various IT projects, overseeing the network and IT parts.

Acted as team lead, managing resources, scheduling and delivery dates of projects for external clients. Created a bespoke PHP framework designed to improve software development, leading to a measurable reduction of human error and development time. Actively involved in the design, decision process and implementation of the company vision about IT environment and services offered. Managed the planning, implementation and subsequent maintenance of an IT environment based on a mixture of on-premises and cloud (AWS) infrastructure.

Worked as PHP Developer/DevOps, developing applications to allow the integration of the company technology with external client’s systems. Managed a part of the maintenance and implementation of cloud services based on Amazon Web Services and on-premises infrastructure. Planned and migrated on-premises infrastructure to Amazon Web Services, with special regards to the implementation of CI/CD to deploy code to the AWS environment, and autoscaling to allow a fast response to traffic spikes.

Founded the company to offer a full range of services for companies, including internet connectivity, financing, accounting, with special regards to IT services. Managed the entire process of planning, installation, implementation and customization of many Linux/Windows servers and computers. Provided IT Support to final users for a broad range of issues. Managed the company accounting, making sure that the company was always in line with laws, regulations and tax requirements.

Managed an infrastructure formed by more than 150 Linux/HP-UX physical servers. Took ownership and successfully executed a project of migration of physical servers to virtual environments. Managed and maintained corporate applications including CA eHealth and IBM Tivoli. Improved the monitoring system through the execution of a targeted upgrade of outdated applications, bringing them to the latest supported version. This directly affected the number of incidents, therefore improving the overall SLA and reducing the average support response time.

Managed the company’s Linux environment used to provide different functions including website hosting, CRM systems and VOIP applications. Improved the general availability of the systems and reduced the overall cost of the infrastructure by procuring cost-efficient housing and migrating a part of the services to a hybrid cloud infrastructure. Implemented a VOIP system with AsteriskPBX, adding automatic voice response for the management of support requests, leading to a reduction in users’ waiting time and improving the customer satisfaction. Developed many websites for external clients, including interfaces for public points of services and CRMs.

Managed a small infrastructure to provide services based on AsteriskPBX, for the purpose of routing various support/marketing calls to an internal call center. Managed support requests and maintenance of clients’ systems, including network and Linux/Windows servers management.