Python Developer
M Sc Computer Science
Innovative Software Engineer with a strong Foundation in Programming and Problem Solving. Proficient in multiple programming languages and development tools. Experienced in AWS services and monitoring tools like Splunk, Jira, PagerDuty. Passionate about staying up-to-date with emerging technologies and collaborating with cross-functional teams to deliver high quality products.
Experiece: 6 months
Yearly salary: $0
Hourly rate: $0
Nationality: 🇮🇳 India
Residency: 🇮🇳 India
Experience
Software Engineer
Cognizant Technology Solutions 2021 - 2022
Evaluated customer incidents and requests promptly, ensuring timely resolution and satisfaction. Provided in-depth technical support to clients at Tier 1 level, solving 99% of issues without transferring to Tier 2 support. Utilized PagerDuty to set up high-priority alerts for proactive monitoring, enhancing system reliability. Led response efforts for critical P1/P2 incidents as Incident Manager, minimizing business impact. Demonstrated proficiency in AWS services and monitoring tools like Splunk, Jira, and Datadog for efficient system management.
Skills
aws
css
jira
machine-learning
php
python
sql
english
malayalam