Sales Representative

As an International Sales Development Representative at Zenka Europe, I adeptly managed the initial stages of the sales process, identifying potential clients within the European market and engaging with them to cultivate interest in our product offerings. I conducted thorough market research to tailor outreach strategies, ensuring alignment with regional nuances and business practices. My role involved frequent communication with prospects through various channels, including cold calls, emails, and social media, to establish rapport and understand their needs. I successfully qualified leads by assessing their potential and readiness to proceed in the sales funnel, coordinating with the sales team to facilitate seamless transitions. Additionally, I maintained accurate records of all interactions and progress within the CRM system, providing the sales team with valuable insights to drive the sales strategy. My efforts contributed to the expansion of Zenka Europe's client base and supported the achievement of our sales targets through strategic prospect engagement and effective lead generation activities.

Increased sales pipeline by 30% through effective lead prospecting and qualification, supporting the attainment of an annual revenue goal. Enhanced lead engagement by 20% with the introduction of a targeted email marketing campaign, improving the conversion rate of leads to qualified opportunities. Contributed to a 15% rise in customer acquisition and retention by collaborating on the development and execution of a lead nurturing strategy.

Supported the enhancement of property listings and marketing strategies, contributing to a 10% growth in sales over a 12-month period. Negotiated terms and conditions for over 30 real estate transactions, achieving an average cost savings of $5,000 per deal. Played a collaborative role in the development and execution of a new customer relationship management system that improved client satisfaction ratings by 15%.

Delivered high-quality customer assistance, resolving inquiries and issues to uphold customer satisfaction. Managed a substantial call volume, ensuring timely and effective support for clients. Documented customer interactions and feedback, utilizing insights to enhance service quality. Engaged in continuous product knowledge training, enabling informed recommendations and effective upselling.