Customer Support Representative

Customer Support

2 years of experience in Financial, Customer Service, Risk Management departments with a focus on process improvement and customer service. Excellent communication skills, both written and verbal, with a demonstrated ability to interact effectively with customers, stakeholders, and team members. Exceptional attention to detail and ability to maintain confidentiality.
I am highly motivated to pursue this position, driven by my passion for the rapidly evolving DeFi space and a strong desire to contribute to its growth. Over the years, I’ve gained valuable experience by actively testing and exploring a wide range of DeFi and Web3 projects. This hands-on approach has allowed me to develop a deep understanding of the cryptocurrency market, emerging trends in memecoins, and the shifting narratives that shape the space.

In addition to my technical knowledge, I am actively involved in intraday trading across both decentralized (DEX) and centralized exchanges (CEX), which has honed my skills in navigating volatile markets. My participation in airdrop campaigns and farming initiatives keeps me at the forefront of new opportunities within the ecosystem. Furthermore, I regularly invest in and provide liquidity on Uniswap, gaining firsthand insight into liquidity pools, decentralized exchanges, and the inner workings of DeFi protocols.

These experiences not only broaden my expertise but also fuel my enthusiasm for contributing meaningfully to the future of decentralized finance. I’m excited about the potential to bring my skills and passion to this role.


Experience: 2 years

Yearly salary: $20,000

Hourly rate: $10

Nationality: 🇺🇦 Ukraine

Residency: 🇪🇸 Spain

Experience:

Period Title Company
2024 - Risk Specialist Teleperformance Spain
2023 - 2024 Customer Service Agent WebHelp - "GUESS" brand
2017 - 2019 Front Desk Agent "No Limit Graffiti Hostel"

Skills:

crypto
defi
finance
meme
salesforce
customer-support
english
russian
ukrainian