Product Manager

Spearheaded the remarkable growth of the business from managing 10 properties worth $5 million to nearly 400 properties valued over $250 million, achieving annual revenue exceeding $14 million. Expanded the property portfolio through the cultivation of a robust referral network, strategic management of outbound telemarketing efforts, and the development of a cost-effective social media presence. Ensured optimal returns on investments by overseeing a network of 20 subcontractors and 8 internal staff to maintain properties and facilities to high standards. Collaborated closely with a CPA and staff to ensure timely production of financial reports and meticulous expense management, maximizing the business's profitability. Developed models to identify attractively priced properties for acquisition, delivering immediate value for clients. Conducted financial modeling on real estate data to determine optimal sale prices, facilitating profitable transactions. Guided clients through the entire property investment cycle, from acquisition and improvement to tenant management and divestiture, consistently delivering profitable returns on investment capital.

Managed 11 finance product channels, including healthcare, furniture, and automotive, overseeing operations and ensuring efficient service delivery. Provided leadership and sales management expertise to the greater Los Angeles region, spanning Fresno to the California-Mexico border. Negotiated contracts and provided sales support to the company's second-largest region, managing over $4 billion in retail finance receivables. Doubled the client base, achieved 10% annual receivable increases, and boosted profit margins by 161 basis points through strategic initiatives. Led an outbound cold call telemarketing team of 13 members, conducted face-to-face visits with high-profile partners and prospective clients, fostering strong relationships. Developed a credit matrix that improved automation rates by 34% and reduced non-payment losses by 9%, enhancing overall efficiency and risk management. Created a comprehensive sales playbook utilized by a $17 billion division, standardizing processes and driving performance improvements. Served as a Field Representative, working remotely with extensive travel requirements to effectively manage operations and client relationships.