Node.Js Developer

Web Developer

I am a bilingual professional with over 7years of experience as both an agent and supervisor in call centers,where I honed my communication, leadership,and problem-solving skills.Over the past year,I have transitioned into web development,focusing on JavaScript,TypeScript,React, Node.js,and NestJS.My background in customer service has equipped me with strong teamwork and client-facing skills,while my technical expertise allows me to build efficient,scalable web applications.


Experience: 1 year

Yearly salary: $20,000

Hourly rate: $30

Nationality: 🇲🇽 Mexico

Residency: 🇲🇽 Mexico


Experience

Developer
Henry
2024 - 2024
Completed a full-stack web development bootcamp at Henry, where I gained hands-on experience in building web applications using technologies like JavaScript, React, Node.js, Express, and PostgreSQL. Worked on both front-end and back-end development, including RESTful APIs, database management, and implementing authentication systems. Collaborated on real-world projects, following agile methodologies and best practices for version control with Git and GitHub. Developed problem-solving skills through coding challenges and delivered a final project showcasing my ability to create a complete web application
Team Leader
GGA Solutions
2021 - 2023
worked at a large customer service outsourcing company where I initially served as an agent for a major bank account.In this role,I assisted customers with various banking inquiries,including account management,transaction support,and resolving issues.Later,I was promoted to team leader/supervisor for an auto insurance account,where I oversaw a team of agents,ensuring high service standards,meeting KPIs,and managing performance and training initiatives to maintain quality and efficiency

Skills

javascript
nestjs
react
node
english
spanish