Customer Support Representative

Dynamic professional eager to contribute his expertise in account management, SaaS and digital transformation. Experienced in problem solving, teamwork with cross-functional teams and building long-term relations with customers. Managing portfolios with budgets over US $ 220 million among different industries such as beverage, education, construction, foodservice, CPGs among others, performing forecasting, Sales & Operations Planning (S&OP), digital transformation and digitalizing procurement process. A fervent advocate for sustainability fascinated by the potential of digital solutions and AI to drive change.