Marketer

Marketing & Community Manager

Dedicated and results-driven community manager with over 5 years of experience in the crypto industry and a strong background in marketing. Proven track record of fostering community engagement, driving growth, and implementing effective marketing strategies, adept at utilizing social media platforms, organizing events, and building relationships to enhance brand presence.


Experience: 5 years

Yearly salary: $50,000

Hourly rate: $15

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Community & Marketing Manager
LBank Exchange
2022 - 2024
Build relationships with local projects, KOLs, communities, and other potential partners. Manage online community on Telegram and Discord. Conduct online and offline events ( Game, Quiz, AMA, Twitter Space). Build community and boost brand awareness. Manage Social Media Platform. Make a monthly plan and KPI per quarter. Make a Content and Article Translation.
Community Manager
NOWwhere NFT Marketplace
2022 - 2022
Manage, grow & engage the NFT community and audience across social media platforms (Discord, Telegram, Twiter). Manage an AMA every week. Build community and boost brand awareness. Moderate Zendesk Support. Share feature requests and effective workarounds with team members. Develop, plan, and implement community management strategies. Organize various community-building initiatives to cultivate and grow their Art. Set up Discord and Telegram.
Community Manager
NEM (XEM COIN) and Symbol
2021 - 2021
Moderate the social platforms, and chat groups (Telegram and Discord Channel) and interact with the community to increase positive engagement. Respond to comments and customer queries in a timely manner. Organize and participate in events to build community and boost brand awareness. Translate Articles and Twitter posts in English into Indonesian. Setup Symbol Node. Identify member's/user needs and help users use specific features. Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities. Follow up with members to ensure their technical issues are resolved.
Social Media Manager Assistant
Kayana App (London UK)
2021 - 2022
Building followers and engagement on Instagram and reply DM and comments. Post-Insta Story. Make a schedule for Instagram posts on the Sprout Social App and Later App. Making plans and sharing the tasks in Confluence. Data entry (upload images, put prices, etc. on the Kayana web application). Create a giveaway event on Instagram. Monitoring customer complaints on social media and reach out to provide assistance.
Community Moderator
Credits Blockchain Platform
2020 - 2021
Moderating members and building a Telegram community. Responding to comments and customer queries in a timely manner. Sharing updates and information from team devs.
Community Moderator
Bountyhive
2018 - 2019
Building local communities in Indonesia to use the Bountyhive platform on Telegram. Educating the Bounty Hunter Indonesia community about the Bountyhive platform. Moderating on some blockchain projects in the Bountyhive Management. Responding to comments and customer queries in a timely manner. Monitoring and reporting on feedback and online reviews. Building and managing local online Indonesia communities.
Customer Service Representative
Mainstuff (Lintas Negara - Import Company)
2018 - 2022
Resolving customer issues, billing, and handling product questions via chat. Resolving customer service inquiries and issues. Promoting or selling products and services. Handling customer inquiries on products, services, and issues via all customer channels (Marketplace platform, mail and WhatsApp).

Skills

marketing
english
indonesian