Customer Support Representative

Customer Coordinator

For years, I have been fascinated by the disruptive power of blockchain technology and its potential to revolutionize traditional financial systems. Crypto assets offer more than just investment opportunities – they represent decentralization, transparency, and financial sovereignty.

My focus is on the practical application of this technology, particularly in trading and strategic market analysis. The combination of technical analysis, algorithmic trading, and innovative trading strategies in the blockchain space drives me to dive deeper into market dynamics.

I am looking for opportunities to apply my knowledge and passion in an environment that is constantly evolving – whether by building efficient trading strategies, developing smart contracts, or exploring new blockchain applications.

Let’s shape the future of DeFi, tokenomics, and digital value creation together!


Experience: 8 years

Yearly salary: $70,000

Hourly rate: $25

Nationality: πŸ‡©πŸ‡ͺ Germany

Residency: πŸ‡©πŸ‡ͺ Germany


Experience

Sales Assistant and Support
veepee.com
2020 - 2023
Customer support for the online shop; Administrative support for the sales team; Development and implementation of support processes
Deputy Team Leader Customer Service
Travelcircus
2016 - 2020
Management and training of customer service employees; Development of quality guidelines and feedback processes; Premium customer support
Shift Leader Front Office
H2 Hotel Berlin
2014 - 2016
Coordination of the front office team; Ensuring smooth check-ins and check-outs; Resolving customer inquiries and issues
Night Auditor
H10 Hotel Berlin ku'damm
2013 - 2014
Night management of the hotel; Preparation and review of daily financial reports; Assistance to international guests

Skills

account-manager
analyst
customer-success
customer-support
marketing-analyst
sales
salesforce
english
german