Community Manager
Crypto Specialist (De Fi, Web3)
Crypto Specialist with experience in DeFi, Web3, and community management. Proven track record in customer support, marketing strategies, and content creation in the crypto domain.
Experience: 3 years
Yearly salary: $44,000
Hourly rate: $25
Nationality: 🇺🇦 Ukraine
Residency: 🇺🇦 Ukraine
Experience
Customer Support Specialist
Wiex.com 2024 - 2024
Provided user support through Intercom and Zendesk platforms. Reported bugs and monitored resolution processes using Jira. Managed CRM tools to ensure optimal service delivery.
Community Manager
De.Fi 2023 - 2024
Delivered exceptional customer support via Intercom and Zendesk, introducing AI-driven automation. Managed bug tracking and reporting using Canny and Jira. Developed and executed marketing strategies to increase user engagement and brand presence. Created and curated high-quality content, administered Telegram channels, and managed a Twitter Ambassador program.
Community Manager
Vleppo 2022 - 2022
Spearheaded brand development initiatives, organized a community ecosystem around crypto-law themes, and managed a Discord server. Created and moderated a Reddit forum, produced comprehensive content, and provided crypto consulting.
Crypto Specialist (NFT, Web3)
FOP 2021 - 2022
Participated in DeFi, GameFi, and NFT projects, secured whitelists, obtained Alpha Pass in The Sandbox, engaged in cryptocurrency trading, and built Discord and Twitter platforms for NFT projects.
Crypto Specialist (NFT, Web3)
FOP 2020 - 2021
Provided consulting for mining farm equipment, developed smart contracts, conducted analysis of crypto projects, and systematized claims for Web3 rewards.
Skills
analyst
blockchain
content-marketing
content-writer
devops
ethereum
research
security
social-media
solana
technical-writer
community-manager
english
japanese
russian
ukrainian