Customer Support Representative
Client Service Manager
Daniel Edwards
Strategic Leader in Client Service, Cryptocurrency Compliance, and Risk Management
Daniel Edwards is a visionary leader with unmatched expertise in cryptocurrency, compliance, and risk management. With over a decade of experience, he has driven transformative change by developing and implementing advanced protocols that reduce fraud, enhance regulatory adherence, and optimize client onboarding processes.
Renowned for his strategic acumen, Daniel has led cross-functional teams to deliver exceptional client experiences, achieving 100% compliance with KYC, AML, and EDD standards while fostering long-term partnerships that drive growth and innovation. His leadership has propelled organizations to new heights, reducing operational inefficiencies by over 25% and achieving unparalleled client satisfaction scores.
An adept communicator and strategist, Daniel combines technical proficiency in collaboration tools with an innate ability to inspire and deliver results. His unwavering commitment to excellence and forward-thinking approach make him a driving force in the dynamic world of cryptocurrency and beyond.
Experience: 11 years
Yearly salary: $92,000
Hourly rate: $50
Nationality: 🌏 Remote
Residency: 🌏 Remote
Experience:
Period | Title | Company |
---|---|---|
2019 - 2020 | ||
2022 - | Client Service Manager | sFOX International Ltd. |
2021 - 2024 | Account Support Manager | Transform Group |
2020 - 2022 | Operations Manager; Customer Support Manager | Meebi Limited |
2018 - 2020 | Operations Lead, Technical Content Creator & Communications Strategist | Spytec GPS (GPS Hardware Provider) |
2017 - 2018 | Operations Manager; Advanced Technical Support Team | IBEX Global (Customer Experience; BPO 2.0) |
Skills: