Customer Support Representative

Client Service Manager

Daniel Edwards
Strategic Leader in Client Service, Cryptocurrency Compliance, and Risk Management

Daniel Edwards is a visionary leader with unmatched expertise in cryptocurrency, compliance, and risk management. With over a decade of experience, he has driven transformative change by developing and implementing advanced protocols that reduce fraud, enhance regulatory adherence, and optimize client onboarding processes.

Renowned for his strategic acumen, Daniel has led cross-functional teams to deliver exceptional client experiences, achieving 100% compliance with KYC, AML, and EDD standards while fostering long-term partnerships that drive growth and innovation. His leadership has propelled organizations to new heights, reducing operational inefficiencies by over 25% and achieving unparalleled client satisfaction scores.

An adept communicator and strategist, Daniel combines technical proficiency in collaboration tools with an innate ability to inspire and deliver results. His unwavering commitment to excellence and forward-thinking approach make him a driving force in the dynamic world of cryptocurrency and beyond.


Experience: 11 years

Yearly salary: $92,000

Hourly rate: $50

Nationality: 🌏 Remote

Residency: 🌏 Remote

Experience:

Period Title Company
2019 - 2020
2022 - Client Service Manager sFOX International Ltd.
2021 - 2024 Account Support Manager Transform Group
2020 - 2022 Operations Manager; Customer Support Manager Meebi Limited
2018 - 2020 Operations Lead, Technical Content Creator & Communications Strategist Spytec GPS (GPS Hardware Provider)
2017 - 2018 Operations Manager; Advanced Technical Support Team IBEX Global (Customer Experience; BPO 2.0)

Skills:

customer-support
english