Customer Support Representative

Customer Service

I am skilled in providing effective technical support, resolving issues, and managing service desk functions. Equipped with foundational knowledge of cybersecurity principles to support secure and compliant customer interactions. Eager to apply recruiting skills to identify and onboard IT talent, while committed to continuous learning and applying the latest technologies to enhance customer service and support processes.


Experience: 5 years

Yearly salary: $0

Hourly rate: $0

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States


Experience

Customer Service Agent
BetMGM
2023 - 2023
Achieved outstanding customer satisfaction by resolving inquiries with remarkable efficiency and professionalism across phone, email, and chat. Streamlined account creation, verification, and troubleshooting processes, significantly enhancing the user experience.
Customer Service Specialist
888Holdings
2022 - 2022
Excelled in providing top-tier support via phone, email, and live chat, resolving customer inquiries, issues, and requests with remarkable efficiency and expertise.

Skills

communications
customer-success
customer-support
growth
english