Customer Support Representative
Customer Service Manager
A professional with a strong understanding of cryptocurrency and blockchain, complemented by good knowledge of trading and derivatives markets. Demonstrates exceptional written and verbal communication skills in English, effectively handling customer inquiries and requests. Self-motivated with a keen attention to detail, aiming to leverage expertise in financial technologies to drive innovation and enhance client satisfaction.
Experience: 6 years
Yearly salary: $0
Hourly rate: $0
Experience
Customer Service Manager
HSBC 2020 - 2024
Improved operational efficiency by identifying areas of improvement. Conducted regular meetings for transparent communication. Promoted products effectively to increase sales. Facilitated staff development with ongoing training initiatives.
Area Manager
Renata Cook Wealth Management 2014 - 2020
Supervised daily operations, ensuring optimal customer service delivery. Established strong relationships with key stakeholders to enhance business growth. Fostered a culture of continuous improvement within the organisation. Briefed asset teams on daily priorities and delegated tasks to achieve them. Delivered consistent quality service to customers, resulting in high retention rates.
Skills
bitcoin
discord
ethereum
meme
office manager
customer-support
english