Analyst

Business Analyst

 With over 17 years of experience spanning business process optimization, strategic planning, operational excellence, supply chain management, IT audit, governance, compliance, and business analysis, I bring a holistic approach to driving efficiency and innovation. My expertise extends across diverse industries, including retail, telecommunications, energy, IT startups, holding companies, manufacturing, hospitality, transportation, and ERP implementation, with hands-on experience in designing, implementing, and reviewing critical systems. Passionate about emerging technologies, I actively explore Web3, Blockchain, Crypto and AI to maximize business potential and drive digital transformation. 


Experience: 11 years

Yearly salary: $80,000

Hourly rate: $45

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Head of Business Intelligence, Analyst & IT Project Management
J99 Corp.
2023 - 2024
As the leader of the IT Business Corporate Team at J99 Group, I drive the seamless integration of technology solutions to meet business needs across the holding company and all business units. I oversee Business Intelligence operations, ensuring data-driven decision-making, while also leading business analysts in identifying opportunities and implementing strategic solutions. Additionally, I manage IT projects, budgets, and vendor relationships—optimizing resources, streamlining processes, and delivering impactful digital transformation initiatives.
Operation Control Manager
J99 Corp.
2022 - 2023
I oversee and optimize operations across all business units within J99 Group, ensuring efficiency, compliance, and risk management. By conducting weekly performance reviews and escalation meetings, I drive continuous improvement while evaluating KPIs and providing strategic recommendations. I manage operational budgets, analyze business performance, and prepare insightful reports for the Board of Directors and shareholders. Additionally, I facilitate seamless collaboration with external partners and vendors, ensuring successful execution of key projects
Group Head of Operation
liteBIG
2017 - 2022
Managing and directing IT Corporate Team to ensuring that the company's business needs are effectively translated into technology solutions, with a focus on coordination between the IT Corporate and company holding executives & BOD also all Business Units under J99 Group. Manage Business Intelligence teams and processes related to the collection, analysis, and interpretation of data to aid business decision making also guiding the company to make more informed decisions based on data. Lead and manage a team of business analysts working on identifying business needs, developing solutions, and supporting project implementation to achieve the organization's strategic goals in holding company and all business units under J99 Group.
Head of PMO
liteBIG
2015 - 2017
I drive seamless project execution by coordinating internal teams and vendors to ensure timely, budget-friendly, and high-quality delivery. From defining project scopes and objectives to tracking progress with data-driven insights, I ensure resource optimization and technical feasibility. I proactively manage risks, oversee stakeholder relationships, and adapt to scope changes with precision. Through detailed planning, performance measurement, and comprehensive reporting, I keep leadership informed while fostering strong partnerships with clients and vendors for long-term success.
Project Leader & Subject Matter Expert (SME)
PT Ace Global Consulting and Integration
2012 - 2015
As a Project Leader for the Information Broadcast System at Indomarco Prismatama, I oversee the entire system lifecycle—from design and development to testing, deployment, and migration—ensuring seamless execution and optimal performance. I drive strategic project planning, monitoring, risk mitigation, and decision-making while managing budgets effectively. As a Subject-Matter Expert (SME) in Retail Grand Design, I provide expertise in information sharing, retail operations, IT governance, corporate policies, and internal audits. My role ensures alignment between technology, business processes, and governance to drive operational excellence in the retail industry.
Quality Assurance
PT Tech Mahindra Indonesia
2009 - 2012
As an Quality Assurance in the telecom industry (HCPT Project), I ensure compliance across key domains, including OCC (DBA, SA, Infra, E2E), VAS, CRM, Billing, MIS, Roaming, Helpdesk, and ICM. I streamline daily operations through meticulous checklist management while overseeing document control for PT TechMahindra Indonesia, ensuring accuracy and accessibility of critical operational records. Additionally, I identify, define, and enhance telecom processes, continuously improving workflows to align with the latest business strategies and industry best practices.
ISO 27001 Consultant
PT PLN (Persero)
2007 - 2009
I lead the development and implementation of an Information Security Management System (ISMS) based on ISO 27001, ensuring robust data protection and risk management. My approach includes surveying existing systems, designing a comprehensive ISMS framework, and conducting thorough risk assessments. I oversee seamless implementation, followed by rigorous audits and continuous reviews to maintain compliance and enhance security resilience. Through proactive security management, I help safeguard critical business assets and strengthen organizational trust.
IT Governance Auditor
PT PLN (Persero)
2006 - 2007
I conduct IT governance audits based on COBIT 4, ensuring alignment with business objectives and industry best practices. My approach includes assessing risks with significant business impact, evaluating processes against COBIT control objectives and maturity levels, and providing strategic recommendations to enhance efficiency and compliance. Through structured audits and continuous process improvements, I help organizations strengthen governance, mitigate risks, and drive operational excellence.

Skills

blockchain
communications
compliance
content-writer
copywriting
crypto
product-manager
project-manager
strategy
transcribing
translator
treasury
virtual assistant
web3
analyst
english
indonesian