Operations Expert

Served as trusted right hand to C-suite executives, proactively managing strategic and day-to-day operations. Coordinated highly complex and dynamic calendars, resolving conflicts and optimizing executive time. Scheduled and prepared leadership summits, board meetings, investor relations calls, and cross-functional team reviews across international time zones. Drafted and maintained executive briefing materials, meeting agendas, and pre-read documents in Confluence. Acted as primary liaison between the executive office and internal departments, clients, investors, and external partners. Organized high-impact offsites, retreats, and corporate events, ensuring logistical precision and VIP-level attention to detail. Handled confidential communications with discretion and professionalism; safeguard sensitive business and financial information. Arranged and oversaw complex domestic and international travel, including private and commercial itineraries, accommodations, and in-transit support. Tracked strategic projects and KPIs via Jira dashboards; ensured follow-through on priorities and alignment across departments. Processed expense reports and travel reimbursements through Concur with meticulous accuracy. Supported business continuity through rapid response to scheduling changes, urgent requests, and time-sensitive deliverables.

Provided executive-level administrative support to the CEO and COO of a national commercial real estate firm. Maintained business and personal calendars, proactively coordinating high-priority appointments and minimizing scheduling conflicts. Facilitated internal communications and external stakeholder engagement through polished correspondence, memos, and presentations. Orchestrated complex travel arrangements, including international private and commercial travel for executives and VIP clients. Oversaw execution of 20+ concurrent strategic projects spanning marketing, investor relations, and corporate events. Designed and prepared board decks, strategic memos, and investor communications with exceptional attention to tone and formatting. Managed a 700+ investor CRM database and served as point of contact for investor inquiries and reporting. Monitored third-party vendor performance, handled contract documentation, and completed onboarding and compliance paperwork. Ensured accurate and timely preparation of expense reports, invoices, and financial documentation using Salesforce, Concur, and QuickBooks. Trusted to handle confidential and high-value business activities with minimal oversight and full autonomy.

Delivered high-touch administrative and strategic support to C-suite executives within a global FinTech environment. Managed complex international travel and event logistics; accompanied CEO on global trips to serve as chief aide at conferences and investor meetings. Facilitated investor events across the U.S., Middle East, Asia, and Europe — coordinating venue logistics, guest lists, presentation decks, and follow-up. Liaised between executives, internal project teams, and external partners to drive projects forward and ensure on-time delivery. Created and maintained project timelines, budgets, and documentation for multiple initiatives. Developed and presented status reports, investor updates, and project briefs. Oversaw internal communications, including scheduling, event invitations, and follow-ups. Processed international invoices and payments, and supported financial reporting. Maintained and organized the CEO’s filing systems and data repositories, ensuring data integrity and version control. Commended for agility in a high-demand, startup-paced environment and for taking initiative beyond defined scope.

Supported CEO of an international investment firm in all executive functions, balancing priorities across business initiatives and international stakeholders. Managed and prioritized the CEO’s daily agenda, correspondence, and meeting preparation. Controlled access to the CEO, screened inquiries, and ensured readiness for all engagements. Organized filing systems, retrieved corporate records, and ensured compliance with internal controls and legal standards. Developed internal systems for information management, increasing productivity and transparency. Recognized by executive leadership for professionalism, discretion, and above-and-beyond performance.