Operations Expert

-Responsible for the recording of day-to-day Accounts Payable transactions of Supplier Service Partner billing for the group across all religions EMEA, US and APAC. -Liaise with suppliers and internal wider finance operations to resolve queries efficiently and effectively. -Reconcile supplier statements against the ledger in Netsuite. -Manage and Action Accounts Payable Mailbox. -Respond to queries on the payment status of the invoices. -Check prices and volumes on Purchase Orders align with invoices received and correctly received. -Update new item list price every month. -Invoice and Payment Analysis. -Assist and provide information for audit purposes

-Ensure incoming vendor invoices match Company’s purchase orders and arrange payments to vendors in line with agreed terms. -Ensure the assigned ledger is operated accurately and efficiently, and vendors are paid accurately and on time. -Ensure smooth operation of payment runs, conduct adequate checks to ensure that payments are made to the correct vendors. - Offer advice and support around financial transactions, resolve any queries in a timely manner and escalate issues accordingly. *Support month end preparations by: - ensuring vendor accounts are reconciled against bank accounts in compliance with Insight’s control policy, administering and supporting the reconciliation of the payments bank account and other relevant control accounts posting, parking, managing, and correcting errors with appropriate authorisation, and completing year end, quarter end, and month end activity to agreed deadlines.. -Set up new vendors, agree new payment terms, and enter payment terms into system using set criteria. -proactive in maintaining the ‘goods received but not invoiced’ (GRNI) account and aging report, raise late payments, chase vendors for invoices/late credits, and ensure payments are processed on time. -Support the Accounts Payable management team by suggesting improvements to accounting systems and reconciliation processes and procedures, in accordance with accounting financial regulations and best practice. -Process intercompany invoices in a timely manner and check all credit notes received by the RMA Analyst. -Ensure compliance with relevant audits, regulations, and legislation by determining the impact of any changes and taking required action where necessary. -Provide excellent customer service by managing and maintaining good working relationships with internal/external stakeholder and key vendors. -Updating bank details of the vendors -Sort and handle incoming email -Generates cashflow ang ageing report -Update spreadsheet report

-Phone call handling ensures to answer incoming calls and assist and attend to the vendor's need and ensures that VMs are being returned within the day. - Monitoring Urgent email Queries, Check emails for errors raised by client, responding to vendor, client, and Team’s emails. - Audit Trash, Spam Folder, Client, Vendor E-mails, and Auto Upload E-mail. - Research missing invoices request and issue resolution inquiries. - Follow up copy of W9 to vendor - Download utility Bills -Back up support when team members are OOO. -Monitoring for issues raised by the Client and Team •Book Journal Entries •Prepare daily reports and update files °Paypal -Prepare daily reports -Update paypal Fx Conversion Tracker. °Vindicia -Prepare daily reports - Update tracker. -Update data from Paymentech. -Download Credit Card Analysis Report from Oracle. °Cybersource -Prepare daily reports -Review DFR Report for prior day. -Compile Swoogo report. •Shopify - Prepare daily reports -Consolidate payout reports •Back up support to review daily bank statement downloaded by Treasury and send out notification/payment confirmation emails when Senior Account is OOO. •Perform month-end close procedures Assist with booking month end journal entries as assigned. •Calculate and book month end journal entries -CIGNA Issued Checks JE -UK Paymentech Reclass •Perform month-end bank and internal GL account reconciliations as assigned. -Refund Clearing Accounts •Back up support for Books transfers, wire and/or ACH set ups as needed. -Research Check positive pay on Cashpro and notify the team. -Research Check with the bank on Cashpro and notify the team. -Importing Void check on Cashpro and notify the team. -Sending BoA ID tracer and Ach ID tracer request. -Preparing Audit support -Prepare Stripe report for reconciliation

-Verify and process invoices. -Perform 2-way and 3-way match between invoices, purchase orders, and receiving reports to ensure accuracy. -Reconcile monthly vendor statement and resolved outstanding balances with vendors before deadlines. -Identify and resolve duplicates , discrepancies and vendor queries. -Address escalated issues from employees and vendors regarding accounts payable. Manage weekly vendor payments. -Resolved payment disputes diplomatically while maintaining strong supplier relationships. -Organize and maintain Vendor files. -Reconcile bank accounts on a monthly basis to ensure accurate financial records. -Generate financial reports such as Cash Position, Cash Receipt Book and Cash Disbursement Book. -Support senior accountants to prepare accurate and timely financial reports and accounting statements for senior management. - Prepare supporting documentation to meet external audit, internal audit, or tax requirements. -Assist with payroll processing or tracked employee-related expenses for reimbursement. -Assist with the billing and collection such as collection of AR on association dues, water billing and other receivable, answer phone calls and answer customer inquiries or complains