Product Manager

Launched Tupande Online, a farmer-facing mobile app, within 5 months, achieving $70,000 in revenue and growing the user base to 30,000 farmers within 8 months. Led end-to-end development of the app, aligning product strategy with customer needs and market insights. Conducted user workshops with farmers and stakeholders to identify pain points, inform product strategy, and drive roadmap prioritization. Collaborated with UX researchers and leveraged A/B testing to optimize user journeys, increasing adoption rates and customer satisfaction. Navigated cross-functional teams to secure resources and execute a data-driven product roadmap. Researched customer needs and identified opportunities for future growth, aligning solutions with market demands. Supported the engineering team in interpreting product requirements and making informed architecture decisions during the development lifecycle.

Supported senior leadership to drive revenue growth and manage costs to achieve desired profit margins. Led sales cadences to track and effectively forecast the business posture of the unit. Added responsibility of Infrastructure Services business unit, leading to better collaboration and additional revenue generation. Designed and implemented forecasting systems, reducing reporting turnaround time by 50% and enhancing decision-making. Achieved 15% revenue growth over 2 years through process improvements and strategic focus on cost control. Managed a portfolio of contracts with a high accuracy rate, improving customer satisfaction scores.

Forecasted and drove profitability of the business by revenue and cost management. Led cadences with Sales Leader to build pipeline among sales teams resulting in shorter sales cycles. Managed contracts ensuring high customer satisfaction and invoicing accuracy. Implemented a contract and invoicing management system critical to delivery and sales. Demonstrated leadership by presenting business results to senior management, influencing support and direction of the business.