Project Manager

Effectively led the implementation of LIMS software at UnitedHealthcare using SDLC, resulting in a 20% improvement in data processing efficiency. • Managed the entire product lifecycle, delivering a robust data management solution, Cloud services, Mobile Application, and Advanced Analytics for labs, Healthcare Corporations, and Government contracts. • Designed and deployed comprehensive Provider, Member, and Claims portals for healthcare, leading to a 15% increase in user satisfaction and enhancing access, efficiency, and user experience throughout the healthcare ecosystem. • Executed a seamless migration of applications from on-premises infrastructure to Azure cloud, achieving a 30% reduction in operational costs. • Oversee an average of five projects per quarter, totaling up to 3.5 million, ensuring the successful completion and launch of 100% of projects within the projected deadline. • Effectively communicated Agile principles, the Scrum framework, and the overall operating model, building trust with key stakeholders. • Managed infrastructure projects, including the rollout of network upgrades to multiple regional office sites. • Communicated project updates to stakeholders, providing information on progress, adjustments, and addressing any issues, ensuring stakeholders were informed and engaged. • Utilized Azure DevOps, Jira, Version One, Trello, Clarity, ServiceNow, Salesforce, UAT, Visio, Confluence, Microsoft Project, and Office 365 extensively for successful project management. • Coordinated and supported weekly synchronization meetings with the client, acting as the focal point between the vendor and the client. • Managed project deliverables, including budget, resource allocation, scheduling, and cost control, demonstrating expertise in Infrastructure, Software Development, and other relevant skills.

Effectively orchestrated the migration of applications from PCF to OCP resulting in a notable 20% enhancement in performance metrics and operational efficiency, contributing to a substantial 40% cost savings at Discover Financial Services • Demonstrated proficiency in porting applications to the cloud and managing Cloud automation projects (Python, Linux, Apache, Kafka, Containers, TeamCity) for the development, configuration, testing, deployment, and testing of custom web applications for Cloud Services. • Facilitated, tracked, and completed the migration of over 500 applications and database servers in collaboration with Data Migration Specialists, Application, and Support teams. • Successfully managed and delivered a fast and reliable mobile application on IOS and Android platforms within the Cloud environment, resulting in significant $18M savings. • Provided support for OCP platform, involving application and infrastructural design, restful API integration, and systems verification and validation testing. • Engaged with stakeholders at all organizational levels to oversee the product lifecycle of service delivery and system integration for both on-premises and cloud-based projects, catering to small, mid-sized, and enterprise-class client networks (3000+ users nationwide). • Designed, developed, and maintained a detailed work breakdown of project milestones, deliverables, and tasks, ensuring timely and budget-compliant task completion. • Managed daily agile meetings, coordinating tasks with the development team, supporting the product owner, and ensuring the smooth operation of sprints. • Assisted team members in evaluating their capacity and aligning sprint goals based on that capacity, holding the development team accountable for their commitments. • Utilized JIRA for tracking stories, features, and epics in the project management process.

Led and directed two teams, namely Migration and SDLC, to successfully develop and enhance cost planning applications at PepsiCo and oversee the migration of 300 applications to the Azure cloud. • Served as a subject matter expert in a specific business, application, or infrastructure area as needed. • Conducted thorough business process analysis and held requirements gathering sessions with developers and stakeholders. • Developed and monitored user stories, features, and tasks using Azure DevOps. • Designed and formulated a product strategy and roadmap, obtaining approvals from stakeholders. • Established and maintained a constructive working relationship with business owners, product owners, project sponsors, vendors, and key clients, actively involving them in team ceremonies. • Represented and filled in for teams during scrum of scrums, PI, and Agile release trains meetings. • Acted as a scrum servant to shield the team from external interference by stakeholders. • Utilized SAFE/waterfall methodology for project planning and release, determining and defining project scope and objectives. • Worked on budgeting, cost planning, and vendor management in collaboration with stakeholders. • Coached the team to transition to a 100% Agile approach from a waterfall structure, tracking projects using Azure DevOps. • Identified, raised, and effectively managed impediments and risks, escalating them to management and ensuring resolution. • Employed Azure DevOps in project planning, creating epics, features, stories, and tasks. • Provided scrum master and project manager services for the SAC/PGT team, leading sprints. • Ensured effective management of assigned IT service incidents and conducted root cause problem analysis. • Identified opportunities for knowledge sharing among IT Services staff to enhance overall effectiveness, actively participating in updating knowledge base articles and leading knowledge transition sessions. • Led and facilitated the architecture and design of Single Page Applications and Micro-frontends.

Provided guidance and coaching to two teams and the organization on Agile principles and values, as well as Scrum ceremonies. • Supported cross-functional, self-organized teams by fostering an environment of creativity and empowerment. • Facilitated backlog refinement, sprint planning, daily stand-ups, retrospectives, and demos. • Protected the Scrum team and maintained focus on the backlog and sprint timeline. • Improved transparency within the team and across the broader organization. • Tracked and addressed team impediments, identifying the true source of obstacles, and demonstrating the skill to overcome challenging issues impacting the team. • Partnered with and coached the Product Owner to maintain a visible, detailed, and prioritized backlog. • Clearly communicated within the Scrum team and across Sales Enablement. • Assisted in managing internal Business Ops team task assignments, ensuring incoming requests are tied to the highest priority projects. • Tracked and communicated high-level deliverables across projects. • Proactively managed changes in project scope, identified potential issues, and created contingency plans. • Ensured regular and ongoing communication with vendors and business partners. • Escalated significant, complex, business-critical, or sensitive issues for information and resolution as appropriate. • Closed projects by gathering feedback, documenting lessons learned, and identifying best practices through retrospectives. • Led projects from scoping requirements through the actual launch, communicating with users, other technical teams, and management to collect requirements, describe software product features, and outline technical designs. • Built and maintained relationships with stakeholders both inside and outside of Sales Enablement to ensure strong cross-group collaboration. • Effectively communicated Agile principles, the Scrum framework, and the overall operating model, building trust with key stakeholders. • Tracked and assessed the team's performance using data, utilizing Jira Align for tracking progress and sprints. • Established best practices in Agile implementation that align with the pace and reality of our business. • Worked on additional tasks as assigned.