Customer Support Representative
Community Associate (Web3)
Community Associate with experience in event hosting, translation, community management, and online tutoring in English.
Experiece: 6 months
Yearly salary: $20,000
Hourly rate: $25
Nationality: 🇻🇳 Vietnam
Residency: 🇻🇳 Vietnam
Experience
Community Contributor
Monad EVM layer 1 2025 - 2025
Supported daily user questions on Discord/Telegram. Guided new users through onboarding, testnet, and wallet setup. Participated in event coordination and user engagement. Reported scam accounts and maintained channel quality.
Speaker/Translator
Coin Galaxy 2024 - 2024
Host events; Q&As, pitching company’s products for customers. Translating Vietnamese - English and vice versa. Training for company’s freshers.
Skills
customer-support
english
english
vietnamese