Customer Support Representative
Customer Service
Good day Sir/Ma,
My name is Ekwerigwe Vera, i am interested in the job position as a Custome service/Client Success Representative, having worked with different firms and organisations as a Customer service Representative,I sincerely believe i am fit for the job.I am known for been a detailed oriented,well organised team player. I never miss deadlines,i am a good communicator and i can jiggle mutilple tasks at once.
I look forward to receiving a positive feedback from you.
Thank you.
Experience: 5 years
Yearly salary: $20,000
Hourly rate: $15
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Administrative Assistant
Duncan Global Limited 2022 - 2023
Managed office communications, including scheduling appointments and responding to inquiries. Assisted in maintaining organized filing systems and documentation. Coordinated meetings and events, handled travel arrangements, and supported team members with administrative tasks to enhance workflow efficiency and productivity.
Customer Service Manager
Afribarn Autoparts 2021 - 2022
Managed customer service operations to enhance satisfaction and retention. Led a team of representatives, providing training and support to improve service delivery. Developed and implemented processes for efficient resolution of customer inquiries, complaints, and feedback, resulting in a measurable increase in customer satisfaction. Assisted in the training and development of new customer services representatives. Maintained a high level of professionalism and confidentiality when handling sensitive customer information.
Skills
communication
community-manager
customer-support
english
german
igbo