Community Manager

Community Manager

A proactive and passionate professional with experience in community management, tech and customer support also experienced with smart contracts, Web3, and cryptocurrencies, with strong communication, leadership, and technical skills, experienced supporting crypto communities and working remotely in diverse environments. worked as community manager in daily operations, executed events Monthly, managed and calculated daily community news also facilitated efficient resolution of member complaints, also created daily social media content using photo and video editing tools, also improved efficiency using analytical tools.




Experience: 1 year

Yearly salary: $10,000

Hourly rate: $10

Nationality: 🇮🇳 India

Residency: 🇮🇳 India


Experience

community manager intern
BitMax
2025 - 2025
Supported community in daily operations, managed community issues, planned events and helped customers for their issues and purchases, ICO distribution, login or transaction issues.
Grievance Specialist
Hinduja global solution private limited
2022 - 2024
Helped customers to claim warranty of products also helped to resolve consumer forum related issues also created a centralized database for tracking grievances across multiple departments and improved efficiency. • L3 Operations, zendesk, Any desk, JIRA
customer service executive
tech mahindra
2021 - 2022
Managed high volume of inbound calls related products and return policies while maintaining timely resolutions.
Business Process Associate
Falcon force private limited
2017 - 2018
AT & T international voice process. • Helped customer to activate their broadband and sim activation process. • Helped in verification of customer documents and increased new applications.

Skills

brand-marketing
communication
community-manager
content-marketing
customer-support
tech-lead
video-creator
english
hindi