Customer Support Representative

Customer Support Representative

Customer Support Specialist with 3+ years of remote experience helping high-performing clients feel heard, respected, and supported across live chat, email, and phone. I combine emotional intelligence with precision, resolving complex queries with care and cultural sensitivity. From navigating anxious customer concerns to maintaining tone-perfect communication, I know how to build trust while representing a brand’s voice. Adept at managing multiple client relationships simultaneously, maintaining SLA targets, and delivering consistently excellent support with autonomy.


Experience: 3 years

Yearly salary: $38,000

Hourly rate: $20

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience


Skills

community-manager
data-entry
moderator
customer-support
english