Analyst

Ensure ongoing monitoring of client transactions to detect unusual or suspicious activities. Receive and assess internal reports of suspicious activities and ensure timely and accurate filing of SARs with the appropriate financial intelligence unit. Maintain detailed records of AML activities, including SARs, CDD documentation, and training sessions. Ensure records are stored securely and are readily accessible for regulatory inspections. Acted as the primary point of contact between the organization and regulatory authorities concerning AML matters. Respond to inquiries and audits from regulators promptly and comprehensively. Conduct regular assessments to identify and mitigate AML and CTF risks within the organization. Implement appropriate controls and monitoring systems based on the risk profile. Provide regular updates to senior management on AML compliance status, including any issues or breaches. Advise on necessary actions to enhance the organization's AML framework.

Support the execution and ongoing improvement of the hybrid Compliance and Anti-Fraud programs. Prepare Suspicious Activity Reports (SARs) or Suspicious Transaction Reports (STRs) for submission to regulatory authorities. Monitor darknet markets, hacker forums, and other illicit category sources for emerging threats to crypto users or platforms. Flag high-risk wallets or addresses linked to sanctioned entities, ransomware groups, or terrorist financing. Investigate suspicious wallet activity, including money laundering, scams, hacks, or phishing schemes. Identify patterns indicating market manipulation, wash trading, or pump-and-dump schemes. Consult with internal and external experts (legal, engineering, operations and customer services) to identify risks, best practice and expectation. Document findings and prepare internal and regulatory reports. Undertake other tasks as and when reasonably required.

Processing payments and reconciling debits and credits. Reviewing and researching payment discrepancies. Ensuring compliance with payment processing guidelines. Interacting with customers to resolve payment issues.

Engage with users through various platforms such as email and live to address inquiries related to account setup, transaction issues, and platform navigation. Monitor and manage online communities, addressing user concerns, fostering engagement, and maintaining a positive brand presence. Gather user feedback to identify common issues and areas for improvement, contributing to the development of FAQs, knowledge base articles, and training materials. Provide clear explanations of cryptocurrency concepts and platform features, helping users understand complex topics like blockchain transactions, gas fees, and token mechanics. Diagnose and resolve issues pertaining to wallet integrations, transaction delays, and platform functionalities, often collaborating with technical teams for complex problems.

Design and deliver training programs on cryptocurrency fundamentals, blockchain technology, and trading strategies. Develop educational materials, including presentations, manuals, and online resources. Assess the effectiveness of training programs and make necessary improvements. Managed petty cash and inventory; responded promptly to client inquiries via email. Manage schedules, appointments, and meetings. Handle correspondence, including emails, phone calls, and mail. Maintain organized filing systems, both electronic and physical. Prepare reports, memos, and other documents. Coordinate office activities and operations to secure efficiency.

Analyzed expense reports and petty-cash transactions to identify cost-saving opportunities. Supporting consultants with client presentations and data analysis. Scheduling meetings and travel arrangements. Preparing invoices and client communications. Managing schedules and correspondence. Assisting with filing and compliance documents (BURS & CIPA). Preparing documents and reports.

Communicate with clients to gather necessary information and clarify audit-related queries. Attend meetings with clients to discuss audit processes and outcomes. Assist in assessing compliance with financial regulations and company policies. Support the execution of audit engagements under the guidance of senior auditors. Identify potential risks and recommend mitigation strategies. Prepare and organize audit work papers and documentation. Analyze financial statements to identify discrepancies or areas of concern. Document audit procedures and findings in accordance with auditing standards. Assist in the preparation of audit reports summarizing findings.