Customer Support Representative
Customer Service Rep
Dynamic Customer Service Representative with a proven track record at Netplus Pvt.Lmt, excelling in complaint resolution and customer education. Demonstrated exceptional verbal communication and a calm demeanor while swiftly addressing customer concerns, enhancing satisfaction, and maintaining up-to-date product knowledge. Committed to delivering superior service in a fast-paced environment.
Experience: 1 year
Yearly salary: $28,000
Hourly rate: $10
Nationality: 🇮🇳 India
Residency: 🇮🇳 India
Experience
Customer service rep
Netplus broadband 2024 - 2024
I was a general customer service rep among hunders of them .
Customer Service Rep
Netplus Broadband 2024 - 2024
Netplus Broadband is a prominent Indian Internet Service Provider (ISP) offering high-speed fiber optic broadband services to residential, business, and enterprise customers. Responded to customer requests for products, services, and company information. Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly. Responded proactively and positively to rapid change. Maintained up-to-date knowledge of product and service changes. Educated customers about billing, payment processing and support policies and procedures.
Skills
communication
customer-support
english
hindi
punjabi