Marketer
Marketing And Publicity Officer Volunteer
Adaptable and detail-oriented professional with experience in creative engagement, publishing, and customer service. Skilled in stakeholder communication, project co-ordination, and arts marketing. Passionate about theatre, books, and accessible arts, with a collaborative approach and strong organisational skills.
Experience: 1 year
Yearly salary: $40,000
Hourly rate: $30
Nationality: 🇬🇧 United Kingdom
Residency: 🇬🇧 United Kingdom
Experience
International Customer Service Adviser
Penguin Random House 2022 - 2024
Liaised with internal teams and cultural partners to support publishing initiatives and events. Coordinated distribution for campaigns and book promotions tailored to community audiences. Managed customer relationships with empathy and clarity, including resolving queries and overseeing delivery logistics. Developed a detailed understanding of audience needs and adapted communication accordingly.
Sales Assistant / Carer
WH Smith 2021 - 2022
Delivered front-facing service in a healthcare setting with sensitivity and care. Managed bakery operations and worked collaboratively with diverse teams. Built resilience and communication skills in high-pressure, public-facing environments. Balanced part-time working with caregiving duties at home.
Office Assistant
PCL Corporatewear 2021 - 2021
Engaged with clients to fulfil creative briefs for bespoke uniforms. Supported team communication and workflow through admin support and order co-ordination. Maintained customer data and improved internal systems for efficiency. Applied digital literacy and customer service skills in a fast-paced setting.
Skills
ai
communication
content-marketing
content-writer
copywriting
email-marketing
marketing
marketing-communication
non-tech
product-marketing
remote
research
social-media
english