Sales Representative

Enterprise AI/ML provider helping global organizations unlock cost savings, operational efficiency, and revenue growth through pre-built and custom machine learning models. Retained and expanded $1M+ in existing business; closed largest upsell in company history ($500K) from a legacy account. Partnered with product & engineering teams to tailor AI/ML solutions, increasing win rates by 25%. Transitioned post-acquisition following Daitrix’s successful purchase of ElectrifAi.

Global AI data company providing AI training data and workflows to build and scale AI/ML models in ASR, NLP, computer vision, and Healthcare AI. Hired to accelerate growth during a critical expansion phase, generating $3M in new business and doubling the customer base in under 12 months. Closed high-profile deals with Meta, NVIDIA, Qualcomm, HubSpot, Optum, Poly, and SoundHound. Departed to pursue a senior leadership opportunity.

Global AI data company specializing in data collecting, synthesizing and structuring for AI initiatives. Built and mentored a high-performing sales team to drive revenue growth from $2M to $35M in just over 2 years, launching new solutions and expanding into new markets. Closed over a dozen major new accounts including NVIDIA, Microsoft, Cisco, HP, Qualcomm, Nuance, LinkedIn, Uniphore, and Medallia. Achieved record company bookings of $4.5M in 2021 (230% of quota) through self-driven prospecting efforts.

Specialized in AI-based speech-to-text transcription and voice analytics. Reported directly to the CEO; built and led teams across sales, business development, engineering, customer success, and support. Drove key business functions, achieving 70% YoY growth and 100% customer renewals. Improved customer satisfaction, reduced support backlog, and shortened resolution times. Transitioned post-acquisition following successful Medallia purchase.

Launched and grew Conversational AI business to $500M in annual revenue, tripling the customer base with 100% customer retention (AT&T, Wells Fargo, USAA, E-Trade, Disney, AA, Citi, more). Surpassed $100M in annual bookings; achieved record $135M bookings in 2014. Led global cross-functional team of 25 to close new business, renew existing business, and ensure ongoing success.

Contributed to a $1B acquisition by Microsoft, driving 100% YoY growth, ($100M in bookings) and securing the largest win in company history, a $25M deal with Capital One. Directed sales engineering and solution architecture, to prospect, validate, negotiate, and close hosting contracts.