Community Manager

Remote support specialist with 5+ years experience across live chat, email, and ticketing systems, and 4+ years working directly in Web3 communities. I’ve helped users navigate wallet issues, token launches, and ecosystem onboarding across Solana and Ethereum, while also managing high-volume chat flows, conflict resolution, and real-time updates.

I’m fluent in tools like Discord, Telegram, Notion, Cielo, and SolanaFM, and have acted as both a front-line support lead and back-end organizer in crypto-native spaces. I'm looking to bring my blend of empathy, speed, and technical curiosity to a Web3 team focused on scaling user experience and making crypto more usable.