Customer Support Representative
Web3 Customer Support Specialist
Dedicated and proactive Web3 Customer Support Specialist with hands-on experience in blockchain platforms such as Binance, Sui, and Phantom. Skilled at assisting users with wallet setups, transaction troubleshooting, and platform navigation. Passionate about delivering excellent customer experiences while promoting trust and adoption in the Web3 ecosystem.
Experience: 1 year
Yearly salary: $30,000
Hourly rate: $10
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Community Moderator (Crypto/NFT Projects)
Various 2022 - 2023
Managed active communities across Telegram and Discord, ensuring a safe and engaging space. Answered community questions about token launches, staking rewards, and NFT drops. Reported bugs and user feedback to development teams. Organized AMA sessions and educational content for new users.
Skills
community-manager
moderator
customer-support
english