Qa Engineer Engineer
Aspiring Data Analyst/Smart Contract Security
Aspiring data analyst with a strong foundation in Python, machine learning, and data visualization, supported by hands-on project experience. Transitioning from a technical support background with proven skills in troubleshooting, performance optimization, and analyzing user behavior. Proficient in Python, SQL, TensorFlow, PyTorch, and data analysis tools. Committed to applying data-driven methods to solve real-world problems and support business decision-making.
Experiece: 6 months
Yearly salary: $40,000
Hourly rate: $50
Nationality: 🇮🇳 India
Residency: 🇮🇳 India
Experience
Technical Support Representative
Pole To Win India Pvt Ltd 2021 - 2024
Facilitated game activation and troubleshooting for the users, reducing technical issue resolution time by 40%. Implemented data-driven solutions to improve team efficiency and customer satisfaction by 15%. Conducted network troubleshooting for the users, improving connection stability and minimizing disconnection incidents. Elevated problem-solving capabilities by addressing real-time customer inquiries, reducing resolution time by 30%.
Skills
data-science
machine-learning
python
solidity
quality-assurance
english
hindi
kannada