Product Manager

Evaluated and optimized complex business processes, identifying improvement areas and anticipating evolving requirements. Translated business needs into detailed product feature requirements and functional specifications. Facilitated cross-functional workshops and meetings to align development with business goals. Led end-to-end reviews of project workflows, driving strategies for greater operational efficiency. Acted as liaison between product and development teams to improve collaboration and execution. Conducted stakeholder presentations to share insights, product vision, and proposed enhancements. Delivered documentation including mockups, wireframes, use cases, SRS, and functional design documents. Inspired development teams to align closely with client objectives and deliver high-quality solutions.

Managed relationships with complex client accounts, including public sector and enterprise customers. Acted as a key liaison between clients and the product development team, providing input on new features. Delivered tailored product demonstrations, showcasing platform capabilities to senior stakeholders and C-level executives. Oversaw full project lifecycle management, from initiation to successful deployment. Contributed to strategic product development, market research, and go-to-market strategies for new regions.

Led technical integration projects for Infobip’s RCS (Rich Communication Services) A2P messaging solutions with global telecom operators. Acted as technical liaison and sales engineer, working closely with Telco partners to define and refine integration requirements. Conducted API integration and device-level testing to ensure full compatibility across mobile networks and devices.

Launched and led a niche tech startup providing comprehensive infrastructure solutions for cryptocurrency mining clients. Developed and executed a business model serving non-technical investors by offering turnkey mining services. Scaled the operation to host and maintain over 100 mining rigs at its peak.

Led strategic corporate and key account projects from concept to delivery, ensuring alignment with client needs, company goals, and regulatory frameworks. Acted as the central liaison between Legal, Compliance, Finance, IT, PMO, and C-level management, streamlining decision-making across departments.

Led the delivery of complex end-to-end ICT solutions in collaboration with external partners and internal stakeholders. Coordinated with cross-functional teams to align solution design with business goals and operational requirements.

Gained hands-on experience with Ericsson’s proprietary software tools for internal development and system operations. Assisted in maintaining and updating intranet portals.