Operations Expert

Lead and oversee a team of Community Managers, Mods, Social Media Manager, Designers, Programmers, and copywriters. Spearheaded Web3 community growth strategies, leading to measurable increases in user engagement and brand presence. Organized AMAs, Twitter Spaces, and educational content campaigns to improve retention and drive adoption. Developed in-house project and task management systems and automations to keep our progress moving forward and transparent for the team. Leveraged influencer and KOL partnerships to expand audience reach and generate organic excitement around token launches. Provided actionable insights by analyzing community feedback and sentiment data, refining engagement strategies.

Led a marketing and community team for a hyper growth startup, spearheading community engagement initiatives, driving a 200% increase in social media activity across Twitter and Discord. Coordinated in-person events and conferences. Developed in-house project management systems and automations to keep our progress moving forward and transparent for the team. Designed ambassador programs, airdrops, and gamified user incentives to encourage platform adoption and long-term participation. Created and implemented Web3 educational content, onboarding thousands of users into the PlayEstates ecosystem. Partnered with international moderators and industry leaders to scale PlayEstates' community into multiple global regions. Designed and distributed community newsletters and optimized internal reporting systems for compliance tracking. Conducted on-site compliance and architectural inspections. Delivered responsive and solutions-focused customer service to address homeowner inquiries.