Kyc Expert
Data Entry Specialist And Customer Support
Detail-oriented Data Entry Specialist and Customer Service Professional with experience in managing large volumes of data with 99%+ accuracy and providing excellent client support in remote and hybrid environments. Skilled in Microsoft Excel, Google Sheets, and CRM systems with strong ability to multitask, resolve customer issues, and maintain confidentiality. Adapt at using remote tools such as Slack, Zoom, and Trello to ensure team collaboration and workflow efficiency. Seeking to contribute expertise in data management, customer service, and process improvement to a dynamic organization.
Experience: 3 years
Yearly salary: $30,000
Hourly rate: $20
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Data Entry Specialist
ALMODBAB Investment Ltd. 2021 - 2024
Handled customer inquiries via phone, email, and chat with a 95% satisfaction rating. Resolved complaints efficiently and provided clear solutions to improve customer retention. Updated CRM records (Zoho/Salesforce) with customer information and support tickets. Trained new staff on CRM usage and customer support best practices.
Chemistry Teacher
Various Schools 2013 - 2024
Delivered engaging lessons while maintaining detailed academic records and reports. Provided personalized support and feedback to students, improving performance outcomes. Communicated effectively with parents, staff, and administrators, building trust and collaboration. Demonstrated strong organization, record-keeping, and problem-solving skills, directly transferable to data accuracy and customer service.
Skills
admin
communications
customer-support
data-entry
remote
kyc
english