Customer Support Representative

Assistant

Multilingual professional with strong academic background in Applied Pharmaceutical Sciences and extensive experience in administration, translation, and content management. Skilled in multilingual communication (Ukrainian, Russian, Italian, English) and content moderation. Adept at problem solving, time management, and cross-cultural communication. Currently expanding expertise in digital communities and Web3 ecosystems.


Experience: 1 year

Yearly salary: $52,000

Hourly rate: $25

Nationality: 🇺🇦 Ukraine

Residency: 🇮🇹 Italy


Experience

Administrative Assistant
go2mkt
2025 - 2025
Assisted with office administration and project coordination.
Secretary
Dental Clinic, Rome
2025 - 2025
Managed scheduling, patient communication, and daily office operations.
Barista/Waitress
Dolce Caffè
2024 - 2025
Delivered high-quality customer service in a fast-paced environment.
Personal Assistant
Private Families
2022 - 2022
Coordinated daily logistics, managed schedules, and supervised commitments.
Waitress
BOSCO Restaurant, Poland
2022 - 2022
Gained cross-cultural and hospitality experience abroad.
Babysitter
Private Families
2016 - 2020
Volunteer
Sant’Egidio Community
2016 - 2018

Skills

communication
education
moderator
social-media
virtual assistant
customer-support
english
italian
russian
ukrainian