Customer Support Representative

Training Project Manager

  1. Customer Service Excellence: Demonstrated ability to provide exceptional customer service, ensuring customer satisfaction, and cultivating positive client relationships.
  2. Leadership and Team Management: Proven track record of effectively leading and managing teams, driving performance, and fostering a collaborative work environment.
  3. Effective Communication: Exceptional verbal and written communication skills, adept at conveying information clearly, actively listening, and building strong professional relationships.
  4. Adaptability and Flexibility: Demonstrated capacity to thrive in dynamic work environments, quickly adapting to changing circumstances and effectively navigating diverse industries and roles.
  5. Problem-solving and Analytical Thinking: Strong problem-solving abilities, utilizing critical thinking and analytical skills to identify issues, develop innovative solutions, and achieve desired outcomes.
  6. Organizational and Time Management Skills: Highly organized with excellent time management abilities, proficiently handling multiple tasks, prioritizing responsibilities, and meeting deadlines with precision.
  7. Training and Development Expertise: Extensive experience in designing and implementing comprehensive training programs, fostering employee growth, and enhancing performance through skill-building initiatives.
  8. Remote Work Proficiency: Proven ability to excel in a remote work environment, exhibiting self-motivation, discipline, and effective communication skills while maintaining high productivity and achieving set goals.



Experience: 10 years

Yearly salary: $50,000

Hourly rate: $25

Nationality: 🇬🇹 Guatemala

Residency: 🇬🇹 Guatemala


Experience

Training Account Manager: Sales & Customer Service
Km2 Solutions
2014 - 2023

Skills

customer-support
english