Customer Support Representative
Customer Support And Executive Escalations
Hey there,
If you are looking for someone who has excelled at the highest levels of customer service, look no further. I have spent nearly a decade at Nike World Headquarters assisting not just our customers and all call centers, but also resolving cases on behalf of the C.E.O and executives!
I have worked in a setting that requires you to be self sufficient and create solutions. Now I would like to combine those skills with everything I have learned as a crypto class of '17 and help others in their journey.
If you are looking for someone who has excelled at the highest levels of customer service, look no further. I have spent nearly a decade at Nike World Headquarters assisting not just our customers and all call centers, but also resolving cases on behalf of the C.E.O and executives!
I have worked in a setting that requires you to be self sufficient and create solutions. Now I would like to combine those skills with everything I have learned as a crypto class of '17 and help others in their journey.
Experience: 8 years
Yearly salary: $64,000
Hourly rate: $0
Nationality: 🇺🇸 United States
Residency: 🇵🇹 Portugal
Experience
Elite Services Team
Nike 2015 - 2022
-Communicate and assist our call centers and their supervisors. Including resolving escalations that fall outside their limits. -Provide white glove experience for contacts that reached the C.E.O and executives. -Cross collaborate with tech team on product launch. -Create and establish processes and resolutions for new and one off issues.
Skills
customer-support
english