Customer Support Representative
Social Media & Community Support (Web3 / Crypto)
Customer support
Web3 & Crypto: Trading (spot, futures)
Security & Compliance
Experience: 2 years
Yearly salary: $60,000
Hourly rate: $10
Nationality: 🌏 Remote
Residency: 🌏 Remote
Experience
Community & Support Moderator
Freelance 2023 - 2025
Provided user support through Telegram & Discord chats. Ensured community safety (anti-spam, scam prevention, verification). Helped users with deposits, trading, withdrawals, and API setup. Created short guides and FAQs for users. Escalated complex issues to dev/compliance teams.
Skills
customer-support
english
russian