Customer Support Representative

Senior Customer Support

Customer/Technical Support Specialist for Web3| Crypto | Payments | Previous: Customer/Technical Engineer @Wyre | Senior Player Customer Support/ Team Leader @Telus International


Experience: 6 years

Yearly salary: $18,000

Hourly rate: $10

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

Customer Support Spcealist
Unlimit
2023 - 2025
* Assisting customers via chat and email, for ON-RAMP and OFF-RAMP crypto transactions, KYC concerns * Collaborating with other internal team such as (Compliance, Developers) in providing information, reporting bugs, testing transactions to update and improve the product itself. * Assisting newly onboarded clients via Telegram and Slack for test/live transactions, providing the correct API documents to implement the product faster.

Skills

customer-support
english