Community Manager

• Played a pivotal role in the successful launch of a new mobile application for a major telecommunications client. • Increased customer acquisition by 15% through data-driven customer segmentation and targeted marketing campaigns. • Developed and implemented a new customer relationship management (CRM) system, resulting in a 10% improvement in sales efficiency

• Developed a team of 3 associates and 8 interns, resulting in a 25% improvement in team project completion rates. • Oversees a portfolio of 7 clients across the healthcare, delivery services industries. • Successfully implemented a new trial intelligence platform, leading to a 12% increase in overall company revenue. • Expanded the company's client base by 20% through effective business development initiatives. • Reduced project turnaround time by 15% through process optimization and automation. • Developed a predictive model that increased solar panel sales by 22% through optimized pricing and distribution strategies.