Social Media Expert
Vip Host
Ambitious and experienced 25-year-old from Belgrade. VIP Host professional with a strong ability to multitask, prioritize, and manage time effectively. People-oriented individual with attention to detail and a positive attitude. Lifelong learner and an excellent communicator with superb efficiency! Always eager to learn more with a strong passion for sports, gaming, and languages.
Experience: 2 years
Yearly salary: $22,000
Hourly rate: $15
Nationality: 🇷🇸 Serbia
Residency: 🇷🇸 Serbia
Experience
VIP Host
Cypher Tech Solution D.O.O. 2024 - 2025
Managing high-value clients by providing personalized support and proactive issue resolution, monitoring account activity to drive engagement and retention, preparing accurate records and performance reports, analyzing feedback to optimize the VIP experience, and implementing strategies to enhance satisfaction and loyalty. Coordinating exclusive events and personalized experiences for VIP clients, ensuring seamless service and memorable interactions.
VIP Host
BC.Game 2023 - 2024
Acted as the main contact for VIP players, building lasting relationships through dedicated assistance, quick problem-solving, and personalized service to boost loyalty and satisfaction.
Customer Service Team Lead
NCR Corp. 2020 - 2025
Customer Care Team Lead at NCR Corporation, managing high-volume support and leading teams to deliver excellent service. Skilled in meeting targets, fostering collaboration, and driving continuous improvement.
Customer Care
Fiverr 2019 - 2020
Customer Support Agent at Fiverr, resolving account, order, and platform inquiries across multiple channels. Skilled in troubleshooting, managing escalations, and ensuring high customer satisfaction.
Skills
account-manager
content-marketing
customer-service
retention-marketing
social-media
english