Operations Expert

Administrative & Marketing Operations Professional

Administrative and Marketing Operations professional with 10+ years of experience supporting business operations, marketing execution, client coordination, reporting, and process optimization across corporate, banking-adjacent, and high-growth environments in India and the UAE. Expertise includes documentation, workflow coordination, MIS/KPI reporting, vendor management, stakeholder communication, and compliance support within structured environments.


Experience: 5 years

Yearly salary: $14,000

Hourly rate: $35

Nationality: 🇮🇳 India

Residency: 🇦🇪 United Arab Emirates


Experience

Client Servicing Manager
Zepto (KiranaKart)
2022 - 2024
Managed client communication, service delivery, and documentation. Tracked SLAs and prepared operational performance reports. Handled escalations and inter-department coordination. Ensured compliance with internal procedures.
Client Servicing & Social Media Executive
Sprout Media, Dubai
2020 - 2022
Supported administrative coordination and reporting for UAE-based clients. Managed schedules, approvals, and internal coordination. Prepared summaries and maintained documentation.

Skills

admin
communication
community-manager
content-writer
copywriting
customer-support
events-manager
executive
marketing
microsoft
operations
project-manager
social-media
english
hindi
marathi
sindhi