Sales Representative

Customer Support | Operational & Administrative Support

Customer Support professional with experience in customer relationship management, operational coordination, hospitality service, administrative compliance, and expense monitoring. Proven ability to support customer arrival processes, manage documentation, coordinate with internal and external stakeholders, and deliver high-standard customer assistance in regulated and operational environments.

Experience: 2 years

Yearly salary: $80,000

Hourly rate: $50

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Customer Relationship Executive
PT BFI Finance Indonesia Tbk
2025 - 2026
Built and maintained long-term customer relationships using a consultative and needs-based approach. Coordinated customer schedules, field surveys, and service processes to ensure smooth handling and timely execution. Provided day-to-day operational and administrative support to customers. Monitored customer accounts, credit documentation, and compliance with internal procedures. Supported credit control processes and maintained financing portfolio quality in line with risk management standards. Prepared customer-related reports to support billing, reconciliation, and internal evaluation.
Agency Relationship Executive
PT BFI Finance Indonesia Tbk
2024 - 2025
Developed and managed agency partners as a financing business channel. Coordinated operational and administrative activities related to agency performance. Monitored partner documentation and ensured compliance with company policies. Liaised with internal departments to support smooth operational execution. Assisted in transaction monitoring, reporting, and reconciliation processes.
On-the-Job Training (Internship)
PT Pindad (Persero)
2023 - 2023
Conducted inventory stock opname and asset monitoring activities. Assisted in maintenance and control of company assets. Supported warehouse operations and internal distribution processes. Prepared basic administrative and inventory-related reports.
Customer Service Officer
PT Budhi Rahardja Cahaya
2019 - 2020
Provided front-line customer service and handled customer complaints effectively. Supported daily operational activities and managed prize inventory. Delivered hospitality service in a high-traffic customer environment. Maintained service area readiness and customer satisfaction standards.
Technician
PT Dadali Citra Mandiri
2018 - 2019
Conducted micro-demand surveys and technical field assessments. Performed copper-to-fiber optic migration and new WiFi installations. Coordinated field operations and reported technical progress to supervisors.

Skills

marketing
sales
english