Customer Support Representative
Client Relationship And Customer Support
I am a Results-driven Sales, Customer Success and Operations professional with over 8 years of experience in business development, client relationship management, administrative operations and growth support across finance, technology and service-driven organizations.
Strong background in customer acquisition, account management, market research, reporting and cross-team coordination. Seeking an entry-to-mid level opportunity in a Web3 / blockchain startup where I can contribute to community growth, partnerships, customer success and operational excellence.
Experience: 8 years
Yearly salary: $20,000
Hourly rate: $20
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Sales Executive
Climarchi Solutions Ltd 2017 - 2023
Attending key meetings with members of the sales team. Working on account management plans with other sales account managers. Identifying key areas for improvement in the sales process. Spotting market opportunities for new customers. Attending industry events and conferences to generate new business leads. Monthly reporting on sales performance.
Customer service representative / Hr/Admin.
Fin Securities & Assets management Ltd 2014 - 2015
Attending to clients complains with a view to resolve promptly. Follow up with staff on clients issues. Collection of clients Mandates (Buy/Sell). Covering of certificates. Printing of client’s statement both in-house and CSCS • Printing of client’s statement both in-house and CSCS. Sourcing of contractors for supplies and handling of purchases e.g. stationeries and other items that are used in the company. Management of the entire premises to ensure conducive working environment. Management and supervision of drivers, security / cleaners. Ensuring proper documentation and filling of official document. Dispatch of memos/letters from the executive to staff members for processing, etc
Skills
customer-support
english