Customer Support Representative
Support
Having served as a Moderator and support staff member on a School server for the past year, I have acquired valuable experience in handling challenging situations and providing assistance to students. I am highly confident that my skills and expertise perfectly align with the requirements of this position.
Throughout my tenure as a Moderator and support staff, I have cultivated a genuine passion for working with students and aiding them in achieving their goals. I derive immense satisfaction from fostering a positive and secure environment that enables students to learn and engage with one another. Moreover, I possess the ability to swiftly deal with scammers and implement disciplinary measures whenever necessary, ensuring the server's integrity remains intact.
When it comes to navigating Discord, I am proficient and well-versed. I have amassed extensive experience in moderating diverse channels, efficiently managing user roles, and proficiently troubleshooting any technical issues that may arise. Additionally, I am well-versed in handling various communication platforms such as email, Miro, Slack, Notion, and Google Workplace, Wordpress,including Sheets and Docs.
In summary, my professional journey as a Moderator and support staff member has equipped me with the skills, dedication, and expertise necessary to excel in this position. I am committed to maintaining a professional and proficient approach while assisting students and ensuring the smooth operation of the server.
Experience: 1 year
Yearly salary: $60,000
Hourly rate: $30
Nationality: 🇬🇧 United Kingdom
Residency: 🇬🇧 United Kingdom
Experience
Skills
admin
freelance
moderator
part-time
virtual assistant
customer-support
english