Marketer

Led branding, communications strategy, and deadline-based digital product delivery for the FAA’s Office of Commercial Space Transportation, supporting aviation stakeholders, regulators, and industry partners. Served as a strategic advisor to leadership by translating stakeholder needs, regulatory priorities, and industry trends into clear communications, training materials, and digital experiences. Designed, launched, and managed external-facing and internal digital platforms (Drupal, SharePoint), ensuring brand consistency, usability, improved efficiency, accessibility, and timely content delivery. Led the design and launch of the Commercial Space Dynamic Regulatory System (DRS), improving accountability, cross-agency engagement, and regulatory transparency for industry users. Developed and delivered training materials, presentations, launch/reentry communications, cadence charts, infographics, and live-event support for diverse audiences, leveraging strong storytelling and communication skills. Implemented analytics-driven improvements, producing monthly performance reports, conducting site audits (SiteImprove), and increasing user engagement by 35%. Collaborated across technical, training, and policy teams to support product transitions from development to operational use. Managed vendors and digital tools supporting analytics, accessibility, and content delivery.