Customer Support Representative
Multilingual Digital Business (Junior)
I'm a motivated, highly adaptable 17-year-old from Prague who boldly relocated to Germany just months ago to build an international career. My greatest strength is connecting people across cultures – fluent in 6 languages, I naturally bridge communication gaps and build relationships in diverse environments. Whether negotiating in multiple languages, presenting to varied audiences, or collaborating with international teams, I bring strong interpersonal intelligence paired with modern digital competency. I use AI and creative tools not as ends in themselves, but as accelerators to deliver exceptional client outcomes and achieve business goals faster.
Experiece: 6 months
Yearly salary: $20,000
Hourly rate: $20
Nationality: 🇨🇿 Czech Republic
Residency: 🇩🇪 Germany
Experience
Customer Service & Administrative Assistant
Sunway s.r.o. 2023 - 2025
Direct Customer Contact: Welcomed and consulted walk-in clients at the showroom, providing product recommendations and answering technical questions in Czech and English. Professional Communication: Developed strong customer service skills by handling client inquiries, resolving concerns, and maintaining a positive, solution-oriented approach. Administrative Duties: Managed important documents including invoices, order forms, and customer files with high attention to detail and data privacy. Practical Support: Assisted with the installation of shutters and window systems on-site, gaining hands-on understanding of product functionality and customer needs. Marketing Contributions: Supported marketing initiatives and promotional activities to increase brand awareness and customer engagement.
Skills
ai
customer-support
english
czech
german
italian
polish